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Runner-Up

Kiiroo Onyx+ & Pearl 2 Review: Double the Pleasure Double the Fun

Please note that this is only a product review. For more information on purchasing the original Kiiroo Onyx+ & Pearl 2, click here.
Our Pick
Onyx+ and Pearl 2
4.5
$289

With up to 140 beats per minute, the third-generation Onyx+ masturbator pampers your penis with a quieter motor than its two predecessors. And with contract technology and full interactivity, it's still wonderfully light — perfect for on the go. Pearl 2, on the other hand, is powerful pleasure in a smart package. The sensually curved shaft delivers deep G-spot stimulation you'll enjoy time and time again. Enjoy cutting-edge vibrations powered by its advanced AI chip.

Coupon Code: SURVIVELDR10
Pros:
  • Onyx has long-distance control.
  • Pearl 2 is easy to clean and is quiet.
  • Pearl 2 has an excellent interactive mode.
  • Onyx uses unique technology to improve pleasurable sensations.
Cons:
  • Onyx is a bit pricey.
  • Onyx is not waterproof.
  • Pearl 2 doesn’t have the best battery power.
  • Pearl 2’s vibrations are weaker than other toys.
We earn a commission if you make a purchase, at no additional cost to you.

Sex toys may seem like a fairly recent invention, but you may be surprised to learn that they have actually been around for centuries. Way back then, sex toys were limited to phallic-shaped objects made from materials like bronze, jade, and even bread!

As the years have passed, sex toys have gone from simple dildos to a wide range of stimulating devices. Remote-control sex toys are especially revolutionary in the sense that they allow couples to connect with each other from afar.

Popular sex toys today include vibrators, massagers, sleeves, and pumps. Regardless of your gender expression or sexual preferences, there’s a way to please yourself and your partner through these new sex toys.

Kiiroo is one of the leading brands when it comes to creating outstanding remote-controlled sex toys. Here, we’ll go into detail on this couple set. If you’re looking for quality sex toys for you and your partner, then keep on reading our Kiiroo Onyx+ & Pearl 2 review.

The general features that you would surely see in every sex toys designed by Kiiroo are:

  • FeelConnect App allows you to connect with your partner from afar.
  • You could create your own couple set toys as long as it’s a Kiiroo product.
  • The products have a One hour charge time good for Two hours of continual use.
  • Discreet Shipping, and you could return the product if you haven’t opened it yet.

Our Pick
Upgraded Pick
Runner-up
Good Value
$289
$359
$269
$210
4.5
4.3
4.0
3.5
Matt Finish for Silicone
ABS, PC, Silicone
Body Safe Materials
Body Safe Materials
Charging Cables
Charging Cables
USB Pin Charging Cables
Wireless & USB Changer
Touch-Sensitivity Sensation
Touch-Sensitivity Sensation
Touch-Sensitivity Sensation
Realistic Sensation
Send Automatic Signals
Send Automatic Signals
Send Automatic Signals
Recordable and Re-playable Session
SURVIVELDR10
SURVIVELDR10
SURVIVELDR10
Our Pick
$289
4.5
Matt Finish for Silicone
Charging Cables
Touch-Sensitivity Sensation
Send Automatic Signals
SURVIVELDR10
Upgraded Pick
$359
4.3
ABS, PC, Silicone
Charging Cables
Touch-Sensitivity Sensation
Send Automatic Signals
SURVIVELDR10
Runner-up
$269
4.0
Body Safe Materials
USB Pin Charging Cables
Touch-Sensitivity Sensation
Send Automatic Signals
SURVIVELDR10
Good Value
$210
3.5
Body Safe Materials
Wireless & USB Changer
Realistic Sensation
Recordable and Re-playable Session
Lasso Brag

About Onyx+ & Pearl 2

What is Kiiroo Onyx+ & Pearl 2 Couples Set

Above all the couple sets that Kiiroo could offer, personally, I think Onyx+ and Pearl 2 are best partnered together. Pearl 2 is the kind of vibrator that effortlessly hits G-Spot enabled with touch-sensitivity technology—ideally combined with the updated, third generation, Kiiroo Onyx that can reach 140 strokes per minute and has a new design rotating motor that works in a continuous motion. And when they sync together, it will really add some spice to your long-distance sex life without being an enormous investment.

How the Long-Distance Sex Sync Works

The devices are connected through Bluetooth to the Feel Connect app. All you and your partner have to do is pair your respective appliance with your computer’s tablet or phone and then share with each other a particular link so that you can sync your devices online. When you’re paired online, you can get the touch and intimacy you crave—even if your partner is thousands of miles away.

My partner and I have tried a lot (I mean a lot) of sex toys and using the Kiiroo Onyx, and the Pearl 2 is the closest we’ve come to having actual long-distance sex. He was able to feel every move I made as I pleasured myself—all while seeing, hearing, and feeling each other.

In addition, the toys are compatible with the FeelMe interactive adult site, which offers interactive video content, online porn for all tastes, interactive Virtual Reality content, live webcams, and more. Once your partner’s device is connected to your Pearl 2, and vice versa, you both can have a lot of fun controlling it.

Unpacking the Pearl 2 & Onyx+

First of all, the Pearl 2 and Onyx+ are beautiful. They’ve been designed to be minimal, sleek, and, well, really sexy. To me, they look like the Apple of sex toys in that they’ve clearly been designed with an aesthetic in mind. Plus, you will also see some practical things that they included in the box, such as:

  • KIIROO Onyx+
  • KIIROO Pearl 2
  • USB Charging cable
  • Authenticity and Warranty Card
  • Quick Setup Manual
  • Regular Fit Sleeve ( For Onxy+)
  • Discreet Shipping Procedure

Overall Impressions

The Pearl 2 and Onyx+ are both beautiful, which is surprisingly important when it comes to sex toys. You don’t want anything distracting you from experience.

Unfortunately, the Kiiroo Onyx is pretty loud, which is a bit distracting. My partner recommends making sure you’re alone and using headphones to block out the noise. The touch capabilities are impressive, but the true standout thing for me is the video software. It’s a straightforward way to feel truly connected to your partner, and it adds a whole new dimension to the sex-toy experience.

Positive
  • One of the best sex toys online sync for real-time long-distance sex.
  • The Pearl 2 is made out of a soft material that feels good and is easy to clean.
  • The Onyx has a Fleshlight super skin sleeve that feels pretty realistic.
  • Both have a 1-year warranty.
  • Onyx+ has 3 modes: Interactive Mode, Manual Mode, and Automatic Mode.
Negatives
  • The Onyx is pretty loud for some people, which can be a bit distracting.
  • The actual sensations from the contracting rings for Onyx+ are pleasurable but might not be enough to bring to orgasm.
  • Although buying these long-distance sex toys together is cheaper, it’s still a steep investment.
  • Some men might not like the pumping motion of the Kiiroo Onyx+.

General Conclusion

Personally, we love the Kiiroo Onyx and Pearl 2 toys. We had fun discovering new ways to pleasure each other and discovering new ways to reach climax together. Significantly for couples new to long-distance, these devices can transform your long-distance relationship. Being able to see each other while we fool around makes the distance not so bad.

This will make any toy more enjoyable to use. If you and your partner like going for an adventure, you can play with it through App. If you are looking for some fun out in public, this toy is for you.

The Kiiroo Pearl 2 and Onyx+ can satiate all of your demands, whether it be discreet public play or foreplay, so hurry up and order your devices today!

But if you feel like you are not satisfied enough with the Kiiroo Onyx+, let me explain in detailed the attributes of Onxy+, the other in-demand masturbators. Then the Pearl 2 together with its tight competitor OhMiBod Fuse.

Onyx+

Let’s start with, what’s Onyx+?

The Kiiroo Onyx+ represents a remarkable fusion of technology and pleasure, redefining how we experience intimacy. Its teledildonic capabilities, real-feel sleeve, adjustable stroke length, and interactive compatibility all contribute to a truly unique and immersive experience. While it may come with a price tag that’s not for everyone, it’s an investment in pleasure and intimacy that’s well worth considering.

With proper care and maintenance, the Kiiroo Onyx + can provide years of satisfaction and enjoyment. Whether used solo or with a partner, this device is a testament to the exciting intersection of technology and intimacy, offering a glimpse into the future of pleasure products. If you’re seeking an innovative and immersive intimate experience, the Kiiroo Onyx +may just be the perfect addition to your bedroom repertoire.

The new and improved Kiiroo Onyx+ is male use. Before, this masturbator was lined up with an ultra-soft and lifelike Fleshlight super skin sleeve. But since it is now updated, It finally can reach up to 140 strokes per minute and has a complete rotating motor that quickly goes continuous up-down motion stimulating intercourse.

Also Good
Onyx +
4.0
$139

The new KIIROO Onyx+ is ready to bring you in touch with the internet. Onyx+ is a lightweight male masturbator that is quiet.

Coupon Code: SURVIVELDR10
Pros:
  • Long-Distance Pleasure
  • Realistic Sensations
  • Customizable Experience
  • Compatibility
Cons:
  • Not budget friendly
  • Cleaning is a bit time consuming
  • Not completely silent
We earn a small commission if you make a purchase, at no additional cost to you.

Moreover, inside the Kiiroo Onyx+ has 10 contracting rings plus the reusable and replaceable Skin-like Sleeve for your maximum comfort while enjoying this masturbator. Thus, just in case you might wonder how to put the sleeve, you may simply include the sleeve inside of your onyx and let it stay for a while before you start using it.

Plus, Onyx+ has 3 modes: (1) Interactive mode, wherein you use it with your partner, (2) Manual Mode. Using the masturbator alone and (3) Automatic Mode, you will enjoy all the features hands-free.

What’s cool about this sex toy is that it doesn’t look like any other masturbatory sleeve I’ve ever seen before. It’s concealed in an excellent touch-sensitive trackpad used to control the speed of the stroke and partner devices.

I still remember when my partner told me before that the actual sensations of this masturbator from the contracting rings were pleasurable but not enough to bring to orgasm. And yes, he was a bit disappointed to find that he had to thrust to get to orgasm.

But given that Onyx+ is innovated. Using a water-based lubricant with the Onyx+ would be your slightest worry because it automatically contracts up and down. Therefore, you would surely enjoy this one.

Teledildonic Technology

The teledildonic capabilities of the Kiiroo Onyx + are truly exceptional, as they enable a profound connection between partners, regardless of their geographical separation. This innovative feature allows the device to establish a remote connection with compatible devices, facilitating synchronized pleasure experiences between partners who may be miles apart.

This capability transcends the limitations of distance and serves as a transformative tool for couples. By bridging the physical gap and offering an intimate and interactive experience, the Kiiroo Onyx + redefines the possibilities of maintaining intimacy and connection in relationships that are challenged by geographical constraints.

Real-Feel Sleeve

The Kiiroo Onyx + revolutionizes the realm of intimate pleasure with its innovative real-feel sleeve, meticulously engineered to replicate the intricate and sensual sensations of genuine intimacy. This cutting-edge technology transcends conventional boundaries, inviting users into a world of unparalleled sensory delight.

Within the heart of the device lies an exceptional internal structure, which, when activated, artfully emulates the organic rhythms and movements associated with authentic physical connection.

As the sleeve engages with precision, it crafts an immersive and lifelike encounter that defies comparison to any other product on the market.

The Kiiroo Onyx’s dedication to detail and commitment to recreating the nuances of human intimacy sets it apart, offering an unparalleled journey into the realm of sensory pleasure that promises a truly authentic and unforgettable experience.

Easy-to-Use Touch Controls

The Kiiroo Onyx introduces a user-friendly interface that enhances your control and customization of the device, taking your pleasure experience to the next level. At its core, the device boasts intuitive touch controls designed to streamline your interactions.

With the inclusion of touch-sensitive pads, your journey to pleasure becomes an entirely hands-on, responsive experience.

These touch-sensitive pads, sensitive to your every movement, allow you to effortlessly modulate the speed and intensity of your experience.

This level of control empowers you to sculpt your pleasure experience with finesse, ensuring that every moment is perfectly tailored to your unique preferences.

Material Use

Kiiroo Onyx+ has been redesigned and improved its design and texture by making the soft-touch for an extraordinarily tight and comfortable grip that you don’t want to miss. The touch-sensitive pack trackpad enables the control of the speed of the stroke, and you could also easily connect it to your partner device or any Kiiroo sex toys you would like.

The finishing touch of this Kiiroo Onyx+ is made of Soft-Touch, Glossy, ABS, and POM materials that could ensure the comfortability of this masturbator. The other improved design of this toy is its reusable and replaceable Skin-like Sleeve. With this, you can truly feel your partner’s touch, in real-time, from anywhere in the world.

There are about 8.9X7.9X26.3cm, the general size of this masturbator. 5X4.5cm for its opening hole size. 16.5cm for its full height. And the weights would be 1.3kgs with a box Kiiroo make sure that it will provide maximum enjoyment irrespective of the size of the user, and based on my partner’s experience, it did.

Waterproof

As much as I wanted to make this masturbator as a waterproof toy, but I couldn’t. Therefore, if you decided to use this Onyx+ (as you should), it is better to take extra precautions while using this masturbator.

The material itself made it easy to clean to the point that you wouldn’t need to soak the masturbator into the water. Just take the sleeve off, wipe it a little bit, and then you’re ready for the next round.

Battery Life

For the gentleman out there, the battery used for Kiiroo Onyx+ is Lithium-ion Polymer 1000 mAh. Meaning, you have to charge it for an hour by USB Rechargeable charger, and then you will enjoy the four hours continuous run time that Onyx+ can offer.

Kiiroo Onyx+ vs. Titan vs. Keon

Comparison Part: Kiiroo Onyx+ vs. Titan vs. Keon

Our Pick
Upgraded Pick
Runner-up
Good Value
$289
$359
$269
$210
4.5
4.3
4.0
3.5
Matt Finish for Silicone
ABS, PC, Silicone
Body Safe Materials
Body Safe Materials
Charging Cables
Charging Cables
USB Pin Charging Cables
Wireless & USB Changer
Touch-Sensitivity Sensation
Touch-Sensitivity Sensation
Touch-Sensitivity Sensation
Realistic Sensation
Send Automatic Signals
Send Automatic Signals
Send Automatic Signals
Recordable and Re-playable Session
SURVIVELDR10
SURVIVELDR10
SURVIVELDR10
Our Pick
$289
4.5
Matt Finish for Silicone
Charging Cables
Touch-Sensitivity Sensation
Send Automatic Signals
SURVIVELDR10
Upgraded Pick
$359
4.3
ABS, PC, Silicone
Charging Cables
Touch-Sensitivity Sensation
Send Automatic Signals
SURVIVELDR10
Runner-up
$269
4.0
Body Safe Materials
USB Pin Charging Cables
Touch-Sensitivity Sensation
Send Automatic Signals
SURVIVELDR10
Good Value
$210
3.5
Body Safe Materials
Wireless & USB Changer
Realistic Sensation
Recordable and Re-playable Session
Lasso Brag
ProductVersus subline
VS
VS
PriceVersus subline
$186
VS
$249
VS
$143
Vibration and Contraction LevelVersus subline
10 Vibration Pattern and 3 Contraction Level
VS
Manual and Interactive Vibration Pattern with 3 Contraction Level
VS
9 Vibration Pattern and 3 Contraction Level
Stroking CompatibilityVersus subline
140 Automatic Strokes per Minute
VS
230 Automatic Strokes per Minutes
VS
Stroke Manually
Long Distance ControlVersus subline
FeelConnect App
VS
FeelConnect App
VS
FeelConnect App
Battery LifeVersus subline
1hr Charging Time for 4hrs Uninterrupted Play
VS
2hrs Charging Time for 4hrs Uninterrupted Play
VS
1hr Charging Time for 4hrs Uninterrupted Play

Their Vibrator Ability

Comparing these three popular masturbators by Kiiroo is difficult, given that they have different features and offer distinct sensations. First of all, One of the best features of Titan is its characteristic of having a real feeling sleeve and its nine bullet vibrators. Compared to Onyx+, it has an automatic up and down motion and could reach up to 140 strokes per minute. At the same time, Keon, on the other hand, could reach up to 240 strokes per minute.

Generally, these three masturbators are recommendable to use in an automatic, manual, and interactive mode. But let’s not forget that Keon has a much stronger automatic stroking ability.

Which Kiiroo Sleeve is better? Onyx+, Titan or Keon?

When it comes to their sleeves compatibility, it is already given above that Onyx+ sleeve is now reusable and replaceable skin-light touch, helping you experience actual lovemaking. In comparison, Kiiroo Titan has three different real-feel sleeves. And the new update for Keon is its attached feel stroker inside. When it comes to sleeve features, I would say that Onyx+ is one step ahead compared to the two because the sleeve is much easier to clean since it is reusable.

Which is Better when it comes to battery life? Onxy+, or Titan, or Keon?

However, when it comes to charging aspects, Onyx+ is more convenient more ahead compared to Titan and Keon. Onyx+ could be used for almost 4 hours, and it will only take you an hour to charge. While, in Titan, it’s the opposite. You have to set it for almost three and a half hours just to enjoy the 40 minutes run time. And in Keon could be ahead of Titan when it comes to battery life because Keon has a 2hrs Charging time and 4hrs run time. But clearly, Onyx+ won in this round.

Remember:

Regardless of which Male Masturbator you choose from the three, always take note that Onyx+, Titan, and Keon is not a waterproof type of masturbation. Therefore, you must take extra precautions when you wash the sleeves and not use them while taking a bath or any water activities.

Aside from that, Kiiroo Onyx+, Titan, and Keon could be partnered with any other female vibrator as long as Kiiroo product.

Pearl 2

Ladies, Pearl 2 is here!

As a multi-directional device, the Pearl2 works more widely than ever before. The improved vibration system allows you to control its intensity rather than let you stop using it if it won’t receive any input from other devices.

Good Value
Pearl 2
4.5

It is a technologically advanced G-spot vibrator enabled with touch-sensitive technology. It can be used for solo play, couples play from a distance or you can connect it to your favorite videos.

Pros:
  • Body Safe Silicon
  • G-Spot Stimulator
  • Waterproof
Cons:
  • Pearl 2 doesn’t have the best battery power.
  • Pearl 2’s vibrations are weaker than other toys.
We earn a small commission if you make a purchase, at no additional cost to you.

It has seven vibration modes that range from low, medium, high, slow pulse, and fast pulse, and it responds intuitively to touch-sensitivity technology. Not only is it long, but it also has an advanced G-spot vibrator that will leave you breathless.

The end is at the perfect angle to reach all of your hot spots. And as you take yourself to pleasure town, Pearl’s 2 sensors will react by increasing or decreasing the speed of the vibration. Or you can create your own patterns. Remember, the vibrations are powerful, so jumping right straight to the strongest setting would not be very recommendable.

Pearl 2 was updated in 2017, and until now, it is still in demand, whether for long-distance relationships or solo play. Because of its sync interactive content for 2D or VR experience, all delivered by FeelConnect App.

When you connect with Onyx+, every single move you make will cause the rings in your partner’s Onyx to contract so that they can feel you in real-time. Whenever the vibrator comes into contact with your body, whether you’re moving the upper surface of the device over your clitoris or you move it deeper inside to feel the entire shaft, and then Pearl 2 will transmit these movements Onyx+, which will respond by moving in sync.

If you wanted to tease your partner a little bit, just what I personally like, this couple set would definitely do that work. Plus, your partner can control the speed and pattern of vibration of the Pearl 2 with the external touchpad.

The two-way communication between toys gives you the ability to maintain some intimacy with your lover. I cannot express how incredible this is.

Kiiroo Pearl 2 Features

You will also appreciate the features of the Pearl 2 when you check out the elements and see how it surpasses its previous predecessor. Get to know this sex toy through the above information.

  • The device is suitable for solo or couples to play from a distance. It can also be connected to a video source of your liking.
  • All of Kiiroo’s devices, current, and future, are compatible with Pearl 2.
  • It has 7 vibration patterns and 3 different modes to play.

Materials Used for Pearl 2

The brand has done a great job on the design, color, and overall look of this vibrator. In fact, pearl 2 has two available kinds of colorful vibrators – black and purple.

The structure is made of matte chrome for ABS throughout the toy. A matte finish for silicone, and beneath it all, the toy is manufactured with its powerful and resilient motor. Thanks to motor upgrades, now you can enjoy the Pearl 2 vibration for much longer than its original version.

There are about 200 x 39 x 36.5 mm within the general size of this vibrator. In designing this toy, Kiiroo has made sure that you will receive maximum pleasure irrespective of your size.

You will appreciate the design more since it is perfectly created to reach your G-Spot. Vibrations come from the device’s unique structure, so they stimulate your entire body.

On the other hand, the weight of this Pearl 2 accumulated 139 grams for the device, 159g for the device + USB cable. The user-friendly features of this product are enhanced by the convenient location of the power button.

Waterproof

Want to consider using this vibration while taking a bathtub or joining your partner to shower and get the feeling of a little intense? If you like it just like me, then you will be delighted to know that the Pearl 2 is 100% waterproof, and you can totally use it anywhere you’d like.

In addition, when I say it has a waterproof feature, it means it will enable you to enjoy the moment more creatively. You can easily clean the product after using it. Just run it under the running water tap. But still, you have to be cautious not to soak it in water for too long.

Battery Life

For all the ladies out there, Kiiroo has given special attention to the battery to ensure they won’t have disappointment. In fact, this vibrator can be used for two hours, and it only requires one hour of charging.

Users will find that the Kiiroo Pearl 2 battery capacity has not changed for more extended periods. These battery enhancements have made these devices reliable options.

Kiiroo Pearl 2 vs. OhMiBod Fuse

Comparison Part: Kiiroo Pearl 2 vs. OhMiBod Fuse

The relationship between the OhMiBod and Kiiroo is undeniably strong. Both are Feel-Me compatible so that you could connect it with Onyx+ and Titan too. They even created inspiration features from one another to ensure their customer’s satisfaction, and that also included the OhMiBod Fuse.

Best Buy
Good Value
$149
$99
5.0
4.5
4
5
G-Spot and Clitoris Stimulator
G-Spot Stimulator
Touch Sensitivity and Body Safe Silicon
Body Safe Silicon
Best Buy
$149
5.0
4
G-Spot and Clitoris Stimulator
Touch Sensitivity and Body Safe Silicon
Good Value
$99
4.5
5
G-Spot Stimulator
Body Safe Silicon
Lasso Brag

OhMiBod Fuse is a dual-stim stimulation vibe that could lead you and your partner for the kind of excitement of control for a new level. And Just like Pearl 2, Fuse also has a powerful vibrator and could effortlessly hit your g-spot the moment you use it.

Plus, both toys have a touch-sensitivity technology that could naturally react to your body. So I could say that there are just a few differences in this part. Aside from Fuse could hit your g-spot using its 7.1-inch length, while the small shaft could stimulate your clitoris part.

But, the thing that would make fuse rise compared to Pearl 2 is its LED lights that illuminate in different colors to provide visual feedback to your partner. Therefore, if you would like to pick Fuse over Pearl 2, it is understandable.

However, if you are looking for the kind of vibrator that is 100% waterproof and safe to use anytime and anywhere, I would really recommend you to Pearl 2, considering that Fuse is not waterproof.

Overview

Final Verdict for Onyx+ and Pearl 2:

Onyx+ and Pearl 2 still work effectively when you partner them together just as you use them with your partner. The blackness of each toy can fill up the positive features of the other, plus they are both convenient to use in their own way.

In conclusion, Pearl 2 and Onxy+ are deserving to be popular. The Pearl 2 and Onyx 2 are both beautiful, which is surprisingly important when it comes to sex toys. You don’t want anything distracting you from the experience.

Now we could understand why Kiiroo decided to combine them as a couple of sex toys considering both are absolutely safe and can definitely spice up your long-distance relationship.

8 Total Score
Ratings

Design
8.5
Price
9
Quality
7.5
Usability
7
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8 Comments
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  1. Hi Dear, arre you in fact visiting this website daily, if so then you will definitely obtain pleassant knowledge.

  2. Just a fast hello and also to thank you for discussing your ideas on this page. I wound up in your blog right after researching physical fitness connected issues on Yahoo guess I lost track of what I had been performing! Anyway I’ll be back once once more inside the long run to test out your blogposts down the road. Thanks!

  3. The fundamental “fail” of the Kiiroo ONYX is that its stroking method is based soley on pressure: the rings “tighten” in sequence along the shaft of the penis. Pleasurable, yes. But not the answer. The answer is friction. The frenelum of the penis is stimulated by tactile stimulation. Rubbing. This device does no such thing. The Kiiroo LAUNCH however, does. And very well. Buy that.

    • Agreed. The same premise applies to their newest male product “Titan” The stimulus works on the same basic principle as the Onyx. Feels good, but thrusting is needed for orgasm. The “Launch” product with Fleshlight Sleeves is the better/best option for men.

  4. I’m a military member and am deployed a LOT. My wife and I thought it might be fun to try out Kiiroo’s Launch and Fuse couples set, since we read your reviews and those on a few other blogs.

    However, the devices would not sync to multiple devices, and Kiiroo won’t refund our money because they are opened. I’m not sure how someone is supposed to know an electronic won’t pair with Bluetooth before you open the box? I’ve never heard of such a thing.

    Their customer service has been the worst I’ve ever seen…and I’ve seen some bad customer service over the years. We have exchanged over 15 emails, sent a video of my wife troubleshooting, troubleshooted the devices according to their website, and they have still refused multiple requests for an RMA return authorization or a return address to mail them to. Am I the only one that thinks it’s creepy that a male customer service agent is asking my wife for video of her trying to get these devices to pair with her cellphone? I’m a tech geek and have never had a firm ask for video before when I’ve had issues.

    The point of buying these was the Bluetooth functionality. If you don’t have that, Kiiroo couldn’t charge a premium for these devices. After seeing how bad their customer service has been and their unwillingness to refund customers’ money when devices are defective, I would NEVER recommend anyone do business with them. I can understand not refunding money if there isn’t a technical issue, but not if the product doesn’t sync with Bluetooth as described in the product description. They won’t even show up as a nearby Bluetooth device to attempt pairing.

    At first, we just wanted devices that would pair until Kiiroo started treating us like idiots who don’t know how to pair a Bluetooth device and acting like we were their personal troubleshooting team. Most companies would simply send you an RMA, and then send you a replacement product once the faulty one was received…not ask you the same troubleshooting questions over and over and even basically calling us liars and telling us that they will sync. I don’t have days to spend working on getting a refund, and neither does anyone else. They can deal with my bank. I had to open a credit card fraud claim that’s been in process for over a month.

    After reading other reviews and blogs, I’ve found our experience is not an outlier. Kiiroo is aggressive in getting negative reviews taken down on Amazon and other sites (though we bought ours directly from Kiiroo) to hide their outrageous outrageous service. Basically, it’s fraud.

    At the end of the day, you cannot legally claim in a product description that a product has functionality that it does not possess. While they are based out of Amsterdam, I believe, from what I can tell, they have an office in Austin, Texas. They are in clear violation of the Texas Deceptive Trade Practices Act for selling a product that does not match the product description. In addition, they are required to notify customers if a product is final sale and cannot be returned for any reason at the time of purchase, which they did not do.

  5. I see good and good and bad… good for long distance relationships… good for causal encounters…. bad for popular girl

  6. Which one did you like more between Kiroo and Lovense toys of this kind?

  7. I never heard of anything like this before. I am not exactly in the market for one though haha. I can see how this would be beneficial for some long distance couples thought. Specially if they have to be apart for months at a time. Very interesting device.

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